Privacy Policy

1. Information We Collect

The information we collect depends on how you use the website.

Information you provide directly may include:

• Your name, email address, telephone number, city, county, and other contact details
• Your relationship to the person who may need support
• General information about requested services, scheduling needs, or questions
• Workshop, community-education, referral-partner, or other inquiry details
• Employment application information, including availability, experience, qualifications, references, screening acknowledgments, and electronic certification
• Any other information you choose to include in a form, email, or message

Information collected automatically may include:

• Internet Protocol address, browser type, device type, operating system, and referring website
• Pages viewed, links used, and approximate visit date, time, and duration
• Cookie or similar technology data used for website operation, security, performance, or analytics

2. How We Use Information

PR Home Care may use collected information to:

• Respond to inquiries and determine whether our services may be an appropriate fit
• Schedule conversations and follow up on service, workshop, partnership, or community requests
• Review employment applications and communicate with applicants
• Operate, maintain, secure, troubleshoot, and improve the website and its forms
• Maintain business records, prevent misuse, and comply with legal or regulatory obligations
• Protect the rights, safety, and property of PR Home Care, clients, applicants, employees, and others

3. Cookies and Website Analytics

Our website may use cookies and similar technologies that help pages and forms function, remember settings, protect the site, and understand general website use. We may also use analytics services if they are enabled. These providers may collect technical information under their own privacy terms.

You may be able to limit or delete cookies through your browser settings. Disabling some cookies may affect website features or form functionality.

4. When Information May Be Shared

We do not sell or rent personal information. We may share information only as reasonably necessary with:

• Vendors that support website hosting, form processing, email delivery, analytics, security, or other business operations
• Professional advisers, regulators, law enforcement, courts, or other parties when required or permitted by law
• Parties involved in a business reorganization, transfer, or similar transaction, subject to appropriate protections
• Other parties when you direct us or give permission

Service providers are expected to use information only for the services they perform for PR Home Care or as otherwise permitted by law.

5. Employment Applications

Information submitted through the employment application is used to evaluate qualifications, availability, and potential fit for current or future assignments. Submitting an application does not guarantee an interview or employment.

Do not submit a Social Security number, driver’s license number, medical record, banking information, or copies of identity documents through the initial website application. Additional screening or onboarding information, if needed, will be requested through an appropriate process later.

6. Information Security

We use reasonable administrative and technical measures intended to protect information. However, no website, email, form, storage system, or internet transmission can be guaranteed completely secure. Please submit only the information needed for us to respond.

7. Retention

We retain information only as long as reasonably necessary for the purpose for which it was collected, our business and recordkeeping needs, dispute resolution, safety, and applicable legal or regulatory requirements. Retention periods may differ based on the type of inquiry or record.

8. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you submitted through the website. We may need to verify your identity before completing a request. Some information may be retained when required by law or reasonably necessary for legitimate business, safety, or recordkeeping purposes.

9. Children’s Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted information through the website, please contact us.

10. External Links

The website may link to government agencies, community organizations, social media platforms, or other third-party websites. PR Home Care does not control their content, security, or privacy practices. Review the privacy policy of any external site you visit.

11. Emergency and Health Information Notice

Website forms and email are not monitored as emergency services and should not be used for emergencies or urgent medical needs. PR Home Care provides non-medical, hands-off support and does not provide emergency medical response. Call 911 in an emergency.

Please do not submit detailed medical records, diagnoses, insurance information, or other highly sensitive health information through a general website form or ordinary email.

12. Changes to This Policy

We may update this Privacy Policy as our website, practices, or legal obligations change. The effective date at the top of this page identifies the latest published version.

13. Contact PR Home Care